Privacy policy

The purpose of the privacy policy is to acquaint customers, potential customers or visitors of the Happy Frenchie Paw website with the purposes and basis of data processing by Happy Frenchie Paw, Darja Draksler s.p., Goriška ulica 16a, 2000 Maribor (hereinafter: Happy Frenchie Paw / The seller).

This privacy policy is subject to change or amendment at any time without notice. By using the website, the user confirms that he accepts and agrees with the entire content of this privacy policy and any changes and additions, if there are no additional forms of consent required. 

Protection of personal data

Personal data is information that directly or indirectly identifies you as an individual, where “indirectly” means in combination with other information, e.g. with your name, postal address, e-mail address, telephone number, identification number, location information, or other identifiers.

Happy Frenchie Paw, Darja Draksler s.p. values ​​your privacy and undertakes to carefully protect the information obtained and to use that information exclusively for the purposes set out below. Under no circumstances will the Seller pass on the obtained data to third parties without consent or allow a third party to inspect the user’s personal data, except in cases where this data would be requested by the competent state authority, if it had a legal basis and in case of suspected misuse by a website user.

All personal and other data that the user will provide when logging in to the online store, as well as when ordering the purchase of products, including the content of orders, will be protected in accordance with the regulations governing the protection of personal data. The seller guarantees that personal data will be processed only for those purposes for which the user agrees.

The online store provides security of purchase using the SSL (SecureSocketsLayer) protocol. The data is encrypted and transferred to the provider’s server in a secure form. The system thus prevents anyone from intercepting the personal and transactional data of online store users. The user is also responsible for the protection of personal data by ensuring the security of his username and password and the appropriate software (anti-virus) protection of his information system or. electronic devices.

Our activities are in accordance with the European legislation (Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR), Conventions of the Council of Europe (ETS number 108, 181, 186, 189) and national legislation of the Republic of Slovenia (Personal data guarding regislation (ZVOP-1, Ur. l. RS, št. 94/07), and E-Commerce legislation (ZEPT, Ur. l. RS, št. 96/09 in 19/15) etc.).

Use of personal data

Personal data is collected for the purpose of order fulfillment, communication with the customer, statistical analysis of online traffic on the site and, if the user gives consent, for promotional messages about products and special offers that we send via e-mail.

For business purposes, the seller collects the following user data:

  • name and surname,
  • address and place of residence,
  • shipping address,
  • email address,
  • company or name of the legal entity (if the user is a legal entity),
  • tax number of the legal entity (if the user is a legal entity),
  • password in encrypted form
  • contact telephone number,
  • other information that you enter on the relevant forms on the website,
  • other data that the user voluntarily adds subsequently in his profile,
  • the IP address from which the user accesses the website,
  • time and date of registration,
  • communication archive,
  • information on the content of the order.

The seller is not responsible for the correctness, completeness and up-to-dateness of the data entered by users.

The purpose of collecting personal data

The seller undertakes not to use the personal data for any purpose that would harm the user or any other person involved. The seller will use the data for the process of sending and notifying about the ordered products and for sending promotional e-mails (with the consent of the user). All users can unsubscribe from all promotional messages. The seller may use the data in an anonymised summary form for statistical analysis purposes. The confidentiality of personal and other user data will not be violated in any form and will be only used for the purposes for which the user has given his consent.

When purchasing in the online store, each user gives the explicit consent that the seller, as the controller of personal data files, may collect and process personal data provided to him, for the purposes of: internet sales, delivery of goods or services, advertising, statistical data processing, sending advertising materials, informing about novelties, building a CRM database and marketing. When purchasing in the online store, the user gives his/her explicit consent that the seller may process for the purposes of segmented and targeted marketing all data stored about the user. The seller will protect the obtained data and prevent their violations and misuse, all in accordance with applicable law.

With personal consent, the user simultaneously agrees and authorizes the seller as a controller of personal data to provide the collected personal data for the above purposes to contractual partners in the territory of the Republic of Slovenia with whom he has concluded contracts on personal data processing and who process data on behalf of the seller.

The seller will entrust the delivery service of Pošta Slovenija only with the necessary data for the delivery of the products purchased in the online store.


Cookies are small files that are stored on your computer with your permission. Some cookies are necessary for the operation of the website (eg login cookie, cookie on the contents of your shopping cart), some are intended to improve the user experience, and some are also used to track visits to the website.

Cookies help us analyze data about our online traffic and help us optimize the website according to your individual needs. We use this data only for analytical purposes and then remove it from the system. Cookies do not allow us to access your personal information. Use the box that appears on the page when you visit to decide whether to accept or decline cookies. If you do not accept cookies, some features of the website may not be enabled, but the acceptance of cookies is not necessary for visiting the Happy Frenchie Paw website.

You can delete or disable cookies using the settings in your browser. If you disable cookies, some parts of the website may not work properly for you.

Read more about our Cookie policy HERE.

Individual rights regarding personal data collection

In relation to your personal data, you have:

  • the right of access to data,
  • the right of correction, 
  • the right to erasure (the “right to be forgotten”),
  • the right to limit processing,
  • the right to object,
  • and the right to data portability.

If you have consented to the processing of your personal data (regardless of the purpose), you may at any time decide to prohibit the collection or use of your personal data. Consent may be revoked by a written statement sent to, which has no negative consequences for the individual. However, certain functionalities that cannot be offered without personal information may be disabled.

The user can also prevent the collection of data on the website. Whenever the system asks for information on the website, the user may indicate a ban on collecting information for certain purposes, except what is necessary for the performance of the service.

At Happy Frenchie Paw, Darja Draksler s.p. according to the ZEKom-1 Act (Electronic Communications Act of the Republic of Slovenia, which is implemented on the basis of Directive 2002/58 / EC of the European Parliament and of the Council of 12 July 2002), we inform our customers about our products, services and contents. The customer may at any time request the termination of such communication and processing of personal data via the unsubscribe link in the received messages, or by a written request to the e-mail address

The seller only retains your personal data for as long as is necessary to achieve the purpose for which the personal data was collected and further processed. Those personal data that the provider processes on the basis of the law are kept by the seller for the period prescribed by law. After the retention period, the controller deletes personal data efficiently and permanently, so that it can no longer be linked to a specific individual.

Implementation of privacy policy

In accordance with the Personal Data Protection Act, the seller has the protection of personal data regulated by the Rules on Personal Data Protection. All full-time or part-time employees who have access to personal and other user data are acquainted with the provisions of the Rules on Personal Data Protection and the duty to protect personal and other data and are obliged to comply with these provisions on personal data confidentiality. The duty to protect personal and other data is valid indefinitely, even after the termination of the relationship with the seller.

Registered users can stop using the online store at any time and can cancel their registration. The user can cancel his registration from the online store by notifying the cancellation of registration in writing to Before submitting a statement on the cancellation of registration, the user must settle with the seller all outstanding liabilities arising from purchases made in the online store.

Other information

If you have any questions about this Privacy Policy, please email us at

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